Privacy Policy

This Privacy Policy describes how individual entrepreneur Alina Andreevna Gerasimova (Registration No. 316384051, registered in Georgia, hereinafter – the Controller) collects, uses, stores and protects personal data of users of this website.

1. General Provisions
1.1. The Controller processes personal data in accordance with the Law of Georgia on Personal Data Protection (2023) and the General Data Protection Regulation (GDPR).
1.2. By using this website and providing personal data, the user confirms their consent to processing in accordance with this Policy.

2. Categories of Data We Collect
2.1. The Controller may collect and process the following categories of data:
 • First name and last name.
 • Email address.
 • Phone number.
 • Payment details (as required to process payments via Credo Bank, Keepz, Payanyway and other providers).
 • IP address, browser information, cookies and similar technologies.
Data voluntarily provided by the user through forms (Google Forms, Tilda, Bizon365, Telegram bots or other services).

3. Purposes and Legal Basis of Processing
3.1. Personal data is processed for the following purposes:
To provide services specified on the website (contract performance).
To communicate with the user, including responses to inquiries and notifications (legitimate interest / contract performance).
To process payments and financial transactions (legal obligation / contract performance).
To notify the user about new services, promotions and special offers (based on consent).

3.2. The legal bases for processing are:
Execution of a contract between the Controller and the user.
Compliance with legal obligations.
The Controller’s legitimate interests (such as improving services and preventing fraud).
Consent of the user, where applicable.

4. Use of External Service Providers
4.1. The Controller may transfer data to external service providers strictly for the purposes outlined above, including:
 Payment providers: Credo Bank, Keepz, Payanyway.
Educational and communication platforms: Bizon365, Telegram.
 Website and form hosting: Tilda, Google Forms.
 Email communication services.

4.2. These providers may process personal data on behalf of the Controller and are required to ensure appropriate safeguards.

5. Data Storage and Retention
5.1. Personal data is stored as long as necessary to achieve the purposes of processing, but not longer than 3 years after the termination of the relationship with the user, unless longer storage is required by law.
5.2. Data is stored on secure servers, with technical and organizational measures in place to protect it from unauthorized access, alteration, disclosure or loss.

6. Cookies
6.1. The website may use cookies and similar technologies to improve user experience, analyze traffic and personalize content.
6.2. Users can control cookies through their browser settings.

7. Transfer to Third Countries
7.1. Data may be transferred to countries outside Georgia, including those not providing the same level of data protection, when services such as Google or Telegram are used.
7.2. In such cases, the Controller ensures that appropriate safeguards (such as contractual clauses) are applied.

8. Rights of the User
In accordance with GDPR and Georgian law, the user has the right to:
 • Request access to their personal data.
 • Request correction or deletion of their data.
 • Request restriction of processing.
 • Object to processing.
 • Data portability (receive their data in a structured, commonly used format).
 • Withdraw consent at any time, without affecting the lawfulness of prior processing.

Requests can be sent to the contact email specified below.

9. Complaints
If the user believes that their data is processed unlawfully, they have the right to lodge a complaint with the competent data protection authority in Georgia or in their country of residence.

10. Changes to the Policy
The Controller reserves the right to update this Privacy Policy. Any updates will be published on this website.

11. Contact Information
For all questions related to the processing of personal data, please contact: gerasimovavoice@gmail.com